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1. How long can I keep eBooks or eAudiobooks?

Checkouts for eBooks last 21 days. 

2. How many eBooks or eAudiobooks can I have checked out at a time?

You may borrow up to 15 eBooks and eAudiobooks at a time in Libby.

3. Can I renew my eBooks or eAudiobooks?

If there are no holds on a title, you may renew your checkout 3 days prior to its Due Date. In your Libby Shelf, find the title and click Manage Loan. A Renew option will appear if it’s available. 

4. Can I return eBooks or eAudiobooks early?

Yes. Visit your Shelf in Libby, and find the title. Tap Manage Loan and select Return Early. 

For a tutorial, visit the Libby Help site: Returning Books FAQ

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5. Can I place holds on eBooks or eAudiobooks?

Yes, you can have up to 10 items on hold.

6. How can I get help with Libby?

We encourage you to visit Libby’s Help Site to find a fantastic list of tutorials and Frequently Asked Questions. 

Need more help, or not seeing your question? Use the Ask a Librarian form to submit your question.

7. Can I read/listen on one device and switch over to another without losing my spot?

Yes! If you start reading/listening on one device, you can jump over to another device without losing your spot. Make sure you have a strong WiFi signal on both devices so your reading/listening history is saved and available to be reopened. 

For more information, visit the Libby Help Site: Devices, Compatibility, & Syncing FAQs

8. I forgot my PIN number. What should I do to get it?

If we have your email on file, you can reset it by logging in to our catalog and selecting "Reset PIN" or by contacting a library.

9. It says my privilege has expired. What should I do?

Every few years we update your contact information. Contact your library to renew your library card.