COVID-19 Response

Scott County building mask requirements:  Updated May 14, 2021

On Thursday, May 13, Governor Tim Walz announced the elimination of the statewide mask mandate effective May 14.  In following the Governor’s direction, Scott County will not be instituting its own mask mandate, either as a local government or employer.

PLEASE NOTE:  This information pertains to Scott County government facilities only; anyone entering the Scott County Justice Center building will still be required to continue to wear a mask and follow social distancing requirements.  We expect to receive further instruction from Chief Justice Gildea following the Judicial Council meeting on Thursday, May 20.

Effective immediately, members of the public and employees will no longer be required to wear masks when entering a County building (**with specific and certain exceptions, please see below).

Importantly, the Governor also encouraged that people continue to wear masks when there are large gatherings in public spaces to protect those who have not been vaccinated, either due to their choice or due to their specific health conditions.

**Scott County employees will continue performing health screenings and wear appropriate personal protective equipment (PPE) when working with our clients and customers in close proximity and closed spaces (e.g., in-home visits, providing transportation, et cetera).

**In addition, many of our services have state or federal requirements related to health and safety (such as the Scott County Jail, the Court system/Justice Center, the Juvenile Alternatives Facility, Transit, Public Health) and those must continue to be followed. 

If you have questions about any specific department or business unit practices or restrictions, we encourage you to call ahead – the Scott County general number is 952-445-7750, simply ask to be directed to the right area.

Community Resources

Our community is coming together to help people in need. Check our COVID-19 Community Resources to find resources for child care, food access, and more. Donation opportunities are also listed on this page.

COVID-19 Surveillance Report (Published Weekly)

Click here to view the latest information about COVID-19’s presence in Scott County, the State of Minnesota, and nationwide. This opens into a .pdf document.

Employment and Training Update:  August 4, 2020

The Career Lab is open on a limited basis, by appointment only.  Current hours are Tuesdays, Wednesdays, and Thursdays from 8:30 AM -12:30 PM.  Please call the Career Lab Help Desk at 952-496-8310 to schedule an appointment.  Appointments must be scheduled at least one day in advance. 

All onsite hiring events and workshops are currently suspended.  To view a list of virtual hiring events and workshops, go to CareerForcemn.com.  We will continue to work during this time and all appointments and orientations will be done over the phone.  All paperwork will be processed per usual and as it is received.  You can drop off paperwork in our secure 24-hour drop off box located right outside our main office door at 752 Canterbury Road South in Shakopee.  Items in the drop off box will be collected every hour during our normal business hours.  You can also use our fax at 952-496-8675 .  If you call your Employment Counselor direct or call 952-496-8310,  please leave your full name, case number (if applicable), and detailed message.  All calls will be returned within 24-48 hours.  Thank you for your patience during this time.

Building Inspections Update:  April 8th 2021

The Building Inspections Department office is closed to the public, but we continue to provide services.

  • To reduce exposure to our staff. all permits must be applied for electronically through our on-line ePermit system. Through this system permit applicants will select the permit type and enter permit data, upload required submittal and/or revision documents, make payments, and retrieve final approved documents. All instructions related to ePermits can all be found here.
  • Inspections of all permit types are being conducted in strict accordance with Stay Safe MN requirements. For detailed requirements, see Preparedness Plan Requirements Guidance – Construction.

Above all we hope you are all staying safe and recommend frequently checking the Scott County Building Inspections website for updates.

Child Support Changes; Updated July 7, 2020

Child Support hearings are now being scheduled, which are held via telephone hearings. Clients will be sent information on how to call in when the hearing notice is sent to them.  Scott County is now also scheduling Genetic Testing for paternity cases.

Customer Service Changes:  Updated July 1, 2021

Currently, we are operating on a hybrid customer service model

What does that mean? At this time, all driver’s license and identification card transactions are required to have an appointment for service.  This includes renewals, duplicates for an address or name change, lost or stolen licenses, and upgrades to Real or Enhanced DL/IDs. Upgrades to Real ID or Enhanced ID do require additional documentation. Make an appointment here

All other services such as tabs, title transfers, disability certificates, duplicate titles, marriage license applications, birth/death/marriage certificates (along with additional deputy registrar services) can be processed by one of the following methods: 

  • Standby service: Add your name to our standby list either from home or once you are in the building. Our system will inform you of your place in line. Availability is subject to current capacity limits and you must be in the building when your name is called in order to be served. Add your name to our standby list (starts daily at 8am)
  • Via drop box (located in the circular drive on Atwood St between 4th and 5th Avenues) or mail.  Please ensure that all transactions have a phone number enclosed. Your request will be processed in the order it was received and returned via mail.

Questions? Call or reach out to us via email at customerservicevm@co.scott.mn.us. We have staff ready and available to answer your questions from 8 AM – 4:30 PM, Monday – Friday.

Employment and Training Service Changes: Updated June 11, 2021

Effective June 14, 2021 Scott County Employment and Training offices are open to the public. The Career Lab will be open weekdays from 9 AM - 4 PM. No appointments are necessary to use the Career Lab.

All onsite hiring events and workshops will remain suspended at this time. For information on virtual hiring events and virtual workshops, go to Careerforcemn.com.

You can also use our fax at 952-496-8675. If you call your Employment Counselor direct, or call 952-496-8310, please leave your full name, case number, and a detailed message. All calls will be returned within 24 to 48 hours. Thank you for your patience during this time.

Scott County Employment and Training is a division of Health and Human Services Department and a Dakota/Scott CareerForce partner.

Are you unemployed or underemployed? Are you looking to update your current skill set? You can complete and return a Contact Record to our office and call us to discuss your options at 952-496-8310.

County Buildings & Services Status - Updated 5/15/2020 2:02 PM

All Scott County buildings remain closed, except in very limited urgent circumstances where "appointment only" arrangements can be made. Please understand that, even where services are currently available, there may be some delays in processing due to COVID-19-related disruptions.  Scott County will do everything possible to service our residents in the most effective and efficient way, and we thank you for your patience. Click one of the tabs below to see the operational status of County buildings and services. 

UPDATE:  Scott County Customer Service is now accepting appointments for driver’s license and identification card transactions only. This includes renewals, duplicates for address changes, lost or stolen licenses, upgrades to Real or Enhanced DL/IDs. Please allow ample time for setting an appointment as we will need to ask some health screening questions, go through the types of licenses, and review what documents you will need before scheduling an appointment. Upgrades to RealID or EnhancedID do require additional documentation. 

As you could imagine, there are quite a few people that have been waiting for these services to become available again; as such, we’re experiencing a rather significant increase in calls and emails, which is unfortunately creating longer wait times than we would regularly experience.  We do apologize for the delays our customers are encountering, but do ask for your patience as we catch up on the backlog of questions and requests.  And don’t worry -- we will be in contact as soon as we can.

To save time, please review license options and document requirements on the DVS website prior to your call and have your documents in hand. We will be reviewing documents over the phone to make your visit as safe and efficient as possible by reducing the time we spend face to face. You will be asked to pre-apply for your license during the call – you can do so here.

All other services such as tabs, title transfers, disability certificates, duplicate titles, and other deputy registrar services will continue to be offered through the drop boxes or mail. We are also able to accept applications for marriage licenses via email, fax, mail, or drop box. Please ensure that all transactions left in the drop boxes have a phone number enclosed. Requests will be processed within 48 hours and returned via mail.

Please follow us on Facebook to see our step-by -step videos on how to process transactions during a building closure. Ready to make an appointment? Please call 952-496-8432.

Questions? Call or reach out to us via email at customerservicevm@co.scott.mn.us. We have staff ready and available to answer your questions as well as to make appointments from 8 AM – 4:30 PM, Monday – Friday.

UPDATE: The Scott County HHW is now open by appointment only. Please visit our website at www.scottcountymn.gov/hhw or call 952-496-8177 to make an appointment for hazardous waste drop off.  We prefer cash, and exact change only for any transactions.  Wearing a face covering is recommended. You may also make an appointment to pick up your compost bin if needed.  ** Note: The Reuse room remains temporarily closed**  

To report an issue with a county building or other county-related item, please use the Report a Concern page.

  1. Jail & Sheriff's Office
  2. Juvenile Alternative Facility (JAF)
  3. Building Inspections
  4. Chemical Health
  5. Child Protection
  6. Child Support
  7. Child & Foster Care Licensing
  8. Community Corrections
  9. Customer Service
  10. Economic Assistance
  11. Elections & Voter Registration
  12. Employment & Training
  13. Home & Community Care
  14. Libraries
  15. Mental Health
  16. Parks
  17. Planning & Environmental Svcs
  18. Property & Taxation Services
  19. Public Health
  20. Roads & Transportation
  21. Veterans