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Customer Service

  1. State Motor Vehicle System: Elko New Market Service Center Closed, Changed Hours at Government Center for Title Transfers

    July 28, 2017, 8:00 AM - August 4, 2017, 5:00 PM @ Government Center

    Due to the continuing issues with the state’s motor vehicle software system, effective immediately we are making some changes to the hours we are accepting title transactions. Please keep in mind these changes do not affect our other services, such as driver’s license, vitals, building permits, et cetera. At the Government Center in Shakopee, we will be restricting motor vehicle title transactions to before 2 pm. In addition, customers will need to be in line by 4 pm to ensure they receive service, and the lines remain quite long with wait times up to 60 minutes. Our Elko New Market service center will remain closed until the issues are fixed. These restrictions will continue until the system issues have been mitigated. We apologize for any inconvenience this causes our customers and will keep them informed via our website and social media of any updates.

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